Refund Policy

Damages and issues 
Please inspect your order upon reception and contact us immediately if the product is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  If it says delivered and is not file a claim with UPS immediately, we are not responsible after the pickup. No Refunds if bag is OPEN!

 

You can always contact us for any refund question at elranchitojerkyhelp@gmail.com.

​

Shipping policy

Domestic Shipping Policy

 

Thank you for visiting and shopping at El Ranchito Jerky LLC. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional 3-12 business days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates

All orders of 2 (6oz) or more get free shipping or $30 or more. 

delivery estimates

 Delivery delays can occasionally occur.

 

FREE SHIPPING Policy

2 bags(6oz) and $30 over

Free shipping requires to include a U.S. delivery address only.​

 

Shipment to US, P.O. boxes addresses

El Ranchito Jerky LLC does now deliver 

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

El Ranchito Jerky LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

International Shipping Policy

We currently do not ship outside the U.S.