Refund Policy

Refunds

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money. You are eligible for a full reimbursement within 15 calendar days of your purchase.

After the 15-day period, you will no longer be eligible and won't be able to receive a refund.

To start a refund, you can contact us at elranchitojerkyllc@gmail.com Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the product is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

You can always contact us for any refund question at elranchitojerkyllc@gmail.com.

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Shipping policy

Domestic Shipping Policy

 

Thank you for visiting and shopping at El Ranchito Jerky LLC. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional 1-7 business days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates

All orders include free shipping

delivery estimates

 Delivery delays can occasionally occur.

 

FREE SHIPPING Policy

Free shipping requires to include a U.S. delivery address only.​

 

Shipment to US, P.O. boxes addresses

El Ranchito Jerky LLC do not ship to P.O. boxes addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

El Ranchito Jerky LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

International Shipping Policy

We currently do not ship outside the U.S.